Call Us
+8809678187666
Open Hours
10:00am - 6:00pm
Sunday - Thursday

Shipping & Return

Shipping

  • All shipping will be done by Vendor companies through a nominated courier service of Vroom Services Limited. Vroom will assign the courier service over email.
  • Any issue related to courier will be managed by Vroom Team and their deicision regarding any Shipping dispute will be final for the buyer and seller.

Return Policy

  • All purchases are non-refundable unless there is a manufacturing defect or damage due to courier.
  • For Courier damage issues, please do not accept the product; once accepted it will not be returned.
  • For any other dispute issue the buyer and seller will mutually resolve.
  • If there is disagreement, then either party may ask Vroom Services Limited as an arbitrator and their decision will be final and binding on both the parties.

For any dispute, please inform us over email to support@vroom.com.bd